Pricing
Plans that scale with your support volume
Every plan includes streaming answers. Upgrade for more messages and chatbots; Pro and higher add white-label branding, custom domains, and priority support.
Free
For getting started with a website chatbot
$0/mo
300 messages / month, free forever
- Bots
- 1
- Knowledge base
- 5 MB
- File storage
- 20 MB
- Team members
- 1
- AI chatbot
- Response streaming
Starter
For small businesses with more conversations
$29/mo
14-day free trial
1,000 messages / month
- Bots
- 3
- Knowledge base
- 50 MB
- File storage
- 200 MB
- Team members
- 3
- AI chatbot
- API access
- Analytics
- Lead capture
- Conversation history
- Response streaming
Pro
For growing teams that need the full toolkit
$59/mo
14-day free trial
5,000 messages / month
- Bots
- 10
- Knowledge base
- 250 MB
- File storage
- 1 GB
- Team members
- 10
- AI chatbot
- API access
- Analytics
- Lead capture
- Conversation history
- White-label branding
- Custom domain
- Priority support
- Response streaming
Business
For larger teams and multiple chatbots
$99/mo
14-day free trial
20,000 messages / month
- Bots
- 25
- Knowledge base
- 1 GB
- File storage
- 5 GB
- Team members
- 25
- AI chatbot
- API access
- Analytics
- Lead capture
- Conversation history
- White-label branding
- Custom domain
- Priority support
- Response streaming
Enterprise
For high-volume teams that need unlimited capacity and a custom setup.
- Unlimited messages
- Unlimited bots
- Unlimited knowledge base
- Unlimited storage
- Unlimited team members
- All Business features
Compare plans in detail
See exactly what each plan includes, side by side.
Pro
$59/mo
Messages per month
AI replies sent by your chatbots
Chatbots
Separate bots you can deploy
Knowledge base
Content your bots learn from
File storage
Uploaded documents and media
Team members
People who can manage bots
Free trial
Try paid features before paying
AI chatbot
Answers visitors from your content
Response streaming
Replies appear as they’re written
Conversation history
Review past conversations
Lead capture
Collect names and emails in chat
Analytics
Track volume and top questions
API access
Connect bots to your own systems
White-label branding
Remove our branding from the widget
Custom domain
Host the chatbot on your domain
Priority support
Faster replies from our team
| FeaturesEverything included in each plan | |||||
|---|---|---|---|---|---|
| Messages per monthAI replies sent by your chatbots | 300 messages / month | 1,000 messages / month | 5,000 messages / month | 20,000 messages / month | Unlimited messages |
| ChatbotsSeparate bots you can deploy | 1 | 3 | 10 | 25 | Unlimited |
| Knowledge baseContent your bots learn from | 5 MB | 50 MB | 250 MB | 1 GB | Unlimited |
| File storageUploaded documents and media | 20 MB | 200 MB | 1 GB | 5 GB | Unlimited |
| Team membersPeople who can manage bots | 1 | 3 | 10 | 25 | Unlimited |
| Free trialTry paid features before paying | Free forever | 14 days | 14 days | 14 days | 30 days |
| AI chatbotAnswers visitors from your content | Included | Included | Included | Included | Included |
| Response streamingReplies appear as they’re written | Included | Included | Included | Included | Included |
| Conversation historyReview past conversations | Not included | Included | Included | Included | Included |
| Lead captureCollect names and emails in chat | Not included | Included | Included | Included | Included |
| AnalyticsTrack volume and top questions | Not included | Included | Included | Included | Included |
| API accessConnect bots to your own systems | Not included | Included | Included | Included | Included |
| White-label brandingRemove our branding from the widget | Not included | Not included | Included | Included | Included |
| Custom domainHost the chatbot on your domain | Not included | Not included | Included | Included | Included |
| Priority supportFaster replies from our team | Not included | Not included | Included | Included | Included |
Frequently asked questions
Is there a free plan, and how long are the paid trials?
The Free plan includes 300 messages / month and one chatbot, free forever. Paid plans include a 14-day free trial; Enterprise includes a 30-day free trial.
How does Prime Chat train a chatbot on my content?
You crawl your website, upload documents (PDF, DOCX, TXT, MD, CSV), or write Q&A pairs. We chunk and embed that content, then retrieve the most relevant pieces for each visitor question — retrieval-augmented generation, so answers stay grounded in your actual content.
What kinds of content can I upload?
You can crawl your website, upload PDFs, DOCX or CSV files, or write Q&A pairs directly for the answers that matter most.
How do I install it on my website, for example on WordPress?
Add the one-line script tag to your site, or use the WordPress plugin. You can also share a full-page link or use an iframe. The install guide walks through each option.
Read the install guideWhich AI model powers the chatbot?
Prime Chat uses Google Gemini for both chat generation and embeddings, with streaming responses.
Can I use my own domain and remove Prime Chat branding?
Yes — white-label branding and custom domains are included with Pro, Business, and Enterprise.
Can I invite my team?
Yes — invite teammates with owner, manager, or member roles to collaborate on shared chatbots.
How do webhooks work?
Register an endpoint URL and choose which events to receive — new leads, completed chats, subscription changes, and more. Each delivery is signed so you can verify it came from Prime Chat.
Still have a question?
Talk to us