Question 1

How does PrimeWebKit train a chatbot on my content?

Accepted Answer

You crawl your website, upload documents (PDF, DOCX, TXT, MD, CSV), or write Q&A pairs. We chunk and embed that content, then retrieve the most relevant pieces for each visitor question — retrieval-augmented generation, so answers stay grounded in your actual content.

Question 2

Which AI model powers the chatbot?

Accepted Answer

PrimeWebKit uses Google Gemini for both chat generation and embeddings, with streaming responses.

Question 3

Can I use my own domain and remove PrimeWebKit branding?

Accepted Answer

Yes — white-label options are available on paid plans, including custom colors and removing our branding.

Question 4

How do webhooks work?

Accepted Answer

Register an endpoint URL and choose which events to receive — new leads, completed chats, subscription changes, and more. Each delivery is signed so you can verify it came from PrimeWebKit.

Question 5

Is there a free plan?

Accepted Answer

Yes, a free plan is available with no credit card required. Paid plans add volume, more bots, and white-label features.

Question 6

Can I invite my team?

Accepted Answer

Yes — invite teammates with owner, manager, or member roles to collaborate on shared chatbots.